Returns & Exchanges
At West49, we want you to be completely satisfied with your purchase. If you're not happy with your gear, you can return or exchange unworn items with original tags within 30 days of purchase.
Prepare Your Package
Place the items you wish to return in their original packaging, ensuring all tags are attached and the items are in unworn condition.
Include Your Invoice
Print your order confirmation or include the original packing slip inside the box to help our team process your return quickly.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or bring it to your nearest West49 retail store.
Receive Your Refund
Once our warehouse inspects and approves your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing